EVENT EVALUATION

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Event Coordinator Evaluation

*Telephone call responsiveness (including returned phone calls)
*Timeliness of emailed information
*Listened to your needs/requirements
*Offered suggestions or alternatives
*Overall attitude and professionalism
*Overall knowledge of menus/services/beverages
*Overall rating of your salesperson

Event Evaluation

*Greeting by event manager upon arrival
*Appearance of staff
*Attitude of service staff
*Timeliness of service
*Overall quality of service
*Quality, taste and consistency of food
*Overall quality of the beverage service

Post Event Evaluation

*Presentation of check
*Timeliness/Accuracy of billing
*Appearance of facility / event area (for Phil's BBQ Event Center events only)
*Suitability of facility / event area (for Phil's BBQ Event Center events only)

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